AI & Microsoft Copilot Training

Learn how to get more useful results from AI through clear prompts and focused follow-up questions. Practice with everyday workplace tasks while keeping your own judgment at the center.

Topics include:

• Writing prompts with useful context and clear instructions
• Asking follow-up questions and refining responses
• Summarizing information and improving written communication
• Checking results for accuracy and missing information
• Protecting workplace information when using AI

Use AI for work that takes more than one prompt. Practice organizing a larger project into manageable steps and reusing instructions to make repeated work easier.

Topics include:

• Planning where AI can help with a project
• Breaking larger tasks into manageable stages
• Providing useful instructions and reference information
• Deciding when to continue a conversation or start fresh
• Reusing prompts and checking results along the way

 Use AI to make sense of unfamiliar data, explore patterns, and investigate questions. Practice giving AI useful context and checking its findings against the source data.

Topics include:

• Identifying data organization and quality problems
• Preparing data and providing context
• Asking focused questions about trends and exceptions
• Challenging incomplete or unsupported conclusions
• Verifying findings and creating clear summaries

Explore how Microsoft Copilot can help with everyday work. Practice writing prompts, working with files and information, and reviewing results using the Copilot features available to you.

Topics include:

• Finding and accessing Microsoft Copilot
• Understanding how licensing affects available features
• Writing clear prompts with useful context
• Choosing between Copilot Chat and Copilot within Microsoft 365 apps
• Checking responses for accuracy and completeness

Build a repeatable process for managing email from arrival through completed follow-up. Practice using Outlook and Copilot to organize messages, identify next steps, and keep work from getting lost in your inbox.

Topics include:

• Deciding what action an email requires
• Summarizing conversations and identifying next steps
• Drafting and improving email responses
• Turning messages into tasks, meetings, or follow-up
• Tracking outstanding work and closing completed items

Turn Teams conversations and meetings into clear, assigned work. Practice using Teams, Copilot, Loop, and Planner to capture decisions and track follow-up through completion.

Topics include:

• Catching up on conversations and meetings with Copilot
• Identifying and verifying decisions and action items
• Recording decisions and next steps in Loop
• Assigning tasks and due dates in Planner
• Tracking progress and closing completed work

Use Copilot, Word, and Excel to research a question, compare options, and develop a recommendation. Practice organizing information and checking the evidence before making a decision.

Topics include:

• Defining a research question and gathering information
• Organizing findings in Word
• Comparing options and supporting data in Excel
• Using Copilot to identify gaps and challenge conclusions
• Verifying findings and communicating a recommendation